Elevating What Works

Elevating What Works

Good Leaders Do This

Communicate with both Accuracy and Kindness

Lesson 5 of 5 in Communication

Ben Baran's avatar
Ben Baran
Aug 11, 2025
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What This Means

Honesty without compassion can simply be cruel. And kindness without accuracy is dishonest.

If you’re a leader or manager who cares about performance, you need to be giving frequent, relevant feedback and having conversations about performance.

But when doing so, it’s critical to be both accurate and kind at the same time.

Going too far in e…

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